FREQUENTLY ASKED QUESTIONS

What is a bunkhouse?
A bunkhouse or bothy was traditionally used to house cowboys on ranches in North America. The bunkhouse of the late 19th century was usually heated by a wood stove and personal needs were attended to in an outhouse... Don't worry! Florrie's is a truly modern bunkhouse and although we do have wood stove heating (from our biomass boiler providing lovely under-floor warmth) you can also enjoy en-suite facilities in all our rooms.

Are self-catering facilities available?
We do not currently offer any self catering facilities but breakfast is provided for everyone and you can book an evening meal and packed lunches if you would like us to prepare them for you.

Are there any age restrictions?
You must be over 18 to stay in the bunkhouse by yourself. If you are 16 or 17 you can stay as long as you are travelling with another person of the same age or an adult. Children under 6 years old must only use bottom bunks.

Can groups stay?
Yes - We provide the perfect accommodation for groups of up to 18 guests. Depending on your needs, sole-use of the hostel may be best.
If your group is more than 16 people, please complete an enquiry form and one of our team will be in touch.

Can I bring alcohol?
We are a licensed premises and have an refrigerated bar on site. Because of our responsibilities as the licence holder it is not possible to let anyone staying at, or visiting the hostel, bring their own alcohol. Please note that we expect all of our guests to behave responsibly at all times and adhere to our behaviour policies and the conditions of booking. Thanks for your understanding and support. We do offer a good range of very reasonably priced alcoholic drinks and beverages, including local beers and a host ready and willing to serve you.

Can I bring pets?
We do permit well behaved dogs if you have booked sole use of the bunkroom. The dog will have a dog bed and bedding and water provided. We charge £5 per dog.

Can I use the internet or WiFi?
Wi-Fi is free for guests. Just check the access code with us at check in

Can we buy food and meals at the hostel?
We offer packed lunches and evening meals and there is usually a selection of chocolate bars and soft drinks available to purchase

Can we camp at Florrie's
No we do not offer camping.

Costs of accommodation?
We are reasonably priced at around £25 for bed and breakfast and offer extras including towel hire, packed lunches and evening meals

Do I have to share a room?
There are several options available, you can book sole use of the family room which has a single bunk bed (accommodating two) and a bunk bed with double on the bottom (which can accommodate three) or you can book an individual bed in a bunkroom.

Do I need to take a towel?
We do offer towel hire for £1.50 due to the extra laundering time and costs of towels so otherwise yes you would need to bring towels

Do I need to bring toiletries?
We offer toiletry packs for £2 which include shampoo/conditioner, shower gel, moisturiser, soap, and mouthwash.

I've not received my booking confirmation, what should I do?
Please contact us at hello@florriesonthewall.co.uk or telephone 01697741704

Is bedding provided?
Yes, bedding is provided

Is there a hairdryer or kettle in the room?
No, these are not provided

What can I expect when I stay at Florrie's?
You can be assured of a warm welcome and basic, comfortable and clean accommodation.

What time are meals served?
Breakfast is served 7am-9am
Dinner is served at 7.30pm
Please let us know in advance if you need any variations to meal times and we will do our best to accommodate.

Do we have to pre book our evening meal?
We prepare everything as freshly as possible at Florrie's, so please book your evening meal in advance, we have an example menu on our website. It is an optional 'extra' when you are booking your stay online.

What time is check-in and check-out?
Check in is from 3pm
Check out is by 10am

Is Car Parking available?
We have very limited parking at the bunkhouse and can only accommodate two cars or one minibus on our grounds. Parking at the bunkhouse ill be arranged on a first come, first served bass. There is on street parking in the village. Please telephone or email us ahead of your arrival to book a parking space.

How far are you from the Hadrian's wall route?
We are directly on the route itself and you will walk right up to our front gate. No need for any diversions or transport.

We are a family of 5. Can we use your family room?
Yes you can. The Family / Private room has a single over double bunk bed and a regular bunk bed so it can accommodate 2 adults sharing the double and 3 children in the bunks.

Bookings

Please click our 'check availability and book' button at the top of the page. Or contact us on 016977 41704 or at hello@florriesonthewall.co.uk........

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Tarriffs

We provide all bedding free of charge. Breakfast includes a choice of cereals and a full English cooked breakfast....

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Groups

We specialise in catering for large groups of walkers and cyclists and we do offer discounted rates for groups of ten or more and for families booking bunkroom 3 as a family room....

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